Welcome to Eklectic Mix Gifts and Designs. We are so happy that you have decided to stop by.
Our contact information
Retail Web Site: www.eklecticmixgiftsanddesigns.com
By Email: email@example.com
By standard mail:
Eklectic Mix Gifts and Designs
2851 W. 120th st
Hawthrone Ca 90250
Magnet and Greeting Card Purchases:
If you only purchase magnets and if they can be shipped First Class Mail your shipping will be adjusted.
If you only purchase a greeting card(s)and if they can be shipped First Class Mail your shipping will be adjusted.
To save you money whenever we can ship an item First Class mail we will. You Shipping will be adjusted.
Because of the number of different tax rates in California, your tax rate may have to be adjusted if not calculated correctly.
We accept Visa, Mastercard, Discover, Pay Pal and American Express.
Refund, Returns and Cancellation Policies:
We want you to love what you've ordered! If you are not satisfied for any reason, simply return the item to us in its original packaging and condition within 30 days and we'll be happy to make an exchange or issue a refund. (Shipping costs are non-refundable unless the return is a result of our error.) Once we receive the item, we will promptly issue a refund to the credit card used for purchase. Please allow 1-2 billing cycles for the credit to appear on your statement.
How to Return or Exchange an Item If you would like to return or exchange an item, simply follow the instructions below:
1) Email our customer service center at firstname.lastname@example.org to obtain an RA (Return Authorization) number. No returns will be accepted without an RA number.
2) Repack the item securely in its original packaging along with the packing slip.
3) Make sure you include your RA number in the following address, and mail the item back to us:
Eklectic Mix GAD Returns RA # (include your RA number here) 9800 S. 2nd Avenue Inglewood, CA 90305
We highly recommend that you return the item via an insured carrier (e.g., FedEx, UPS, USPS Priority Mail), and that you insure the item for its full value. Make sure to retain all postal and insurance receipts -- this will protect you in case the item is damaged or lost in transit. All returns must be pre-paid; sorry, we cannot accept COD returns.
If you receive an item that is damaged, defective, or is not the item you ordered, please save the box and all of the packing material and contact us immediately. We'll tell you how to send it back to us at our cost, and we'll send you a replacement right away.
FREQUENTLY ASKED QUESTIONS:
SHIPPING Rates And Methods for United States
0 to 10.00 6.50
10.01 to 20.00 7.50
20.01 to 30.00 7.99
30.01 to 40.00 8.50
40.01 to 50.00 9.75
50.01 to 60.00 11.75
60.01 to 129.99 12.75
130.00 up 0.00
Orders are usually process within 2-3 business days, if there is a delay you will be notified by email.
We use UPS (United Parcel Service). We also Ship USPS Priority mail (United States Postal Service) which means from shipping date you should get your purchase within 2-3 days Monday-Saturday. Shipping method is our option unless you specify in the comments section of the order form.
All shipments are shipped from Los Angeles, California
WHERE DO YOU SHIP?
At this time we only ship within the United States, Alaska, Hawaii and Canada.
We don't know what the shipping will be until the package is shipped. Our Canadian shipping prices are estimates. If you are charged too much or not enought you will get an notification that your shipping charges have been changed.
Shipping time is 6-10 working days.
HOW WILL I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive an email notification outlining the specifics of your order such as : When your order was shipped; tracking number; shipping carrier; and date that the order was shipped. You can always contact the shipping department at: email@example.com