Welcome to Eklectic Mix Gifts and Designs. We are so happy that you have decided to stop by.

We will never share or sale your information



Our contact information

Retail Web Site: www.eklecticmixgiftsanddesigns.com


By Email: Hello@eklecticmixgiftsanddesigns.com
or Info@eklecticmixgiftsanddesigns.com

By standard mail:

Eklectic Mix Gifts and Designs
9800 S. 2nd Ave
Inglewood Ca 90305

By Phone 323 803-4076



info@eklecticmixgiftsanddesigns.com

PAYMENT METHODS

PayPal Payment

PayPal is the recommended payment method. When you checkout with PayPal you will be redirected to the PayPal payment page, where you have two options:

1. If you have a PayPal account, you can confirm your payment by logging in with your PayPal username and password.

2. If you don't have a PayPal account, you can click "Pay with Debit or Credit Card" button, and you’ll be redirected to a secure page to complete your payment via PayPal without creating an account.

CALIFORNIA ORDERS

Your shipping and handling will be adjusted for California orders if possible and refunded back to your payment method.

Magnet, Greeting Card, napkin, pocket tissue and small item Purchases:

If you only purchase a magnet(s) and if they can be shipped First Class Package Mail your shipping will be adjusted.

If you only purchase a greeting card(s)and if they can be shipped First Class Package Mail your shipping will be adjusted.

If you only order napkins and if they can be shipped First Class Package mail your shipping will be adjusted.

If you only order pocket tissue we will send First Class Package mail if possible and adjust your shipping.

All small items will be shipped First Class Package mail if possible.

To save you money whenever we can ship an item First Class Package mail we will. Your Shipping will be adjusted and refunded to your purchase method. First Class Package cost a little more than regular First Class. We use First Class Package so you will get a tracking number.

GIFT SETS

Gift Sets are gift wrapped free. If your Gift Set purchase needs gift wrap, make a notation in the Comment Section of the Order Form.

Refund, Returns and Cancellation Policies:

We want you to love what you've ordered! If you are not satisfied for any reason, simply return the item to us in its original packaging and condition within 30 days and we'll be happy to make an exchange or issue a refund. (Shipping costs are non-refundable unless the return is a result of our error.) Once we receive the item, we will promptly issue a refund to the credit card used for purchase. Please allow 1-2 billing cycles for the credit to appear on your statement.

How to Return or Exchange an Item If you would like to return or exchange an item, simply follow the instructions below:

1) Email our customer service center at customerservice@eklecticmixgiftsanddesigns.com to obtain an RA (Return Authorization) number. No returns will be accepted without an RA number.

2) Repack the item securely in its original packaging along with the packing slip.

3) Make sure you include your RA number in the following address, and mail the item back to us:

Eklectic Mix GAD Returns RA # (include your RA number here) 9800 S. 2nd Avenue Inglewood, CA 90305

We highly recommend that you return the item via an insured carrier (e.g., FedEx, UPS, USPS Priority Mail), and that you insure the item for its full value. Make sure to retain all postal and insurance receipts -- this will protect you in case the item is damaged or lost in transit. All returns must be pre-paid; sorry, we cannot accept COD returns.

If you receive an item that is damaged, defective, or is not the item you ordered, please save the box and all of the packing material and contact us immediately. We'll tell you how to send it back to us at our cost, and we'll send you a replacement right away.

FREQUENTLY ASKED QUESTIONS:

WHERE DO YOU SHIP?

At this time we only ship within the United States, Alaska, Hawaii

SHIPPING and handling rates And Methods for United States Postal Service

0 to 10.00 7.00

10.01 to 20.00 8.00

20.01 to 30.00 8.50

30.01 to 40.00 9.00

40.01 to 50.00 10.00

50.01 to 60.00 11.75

60.01 to 129.99 13.75

130.00 up 0.00

Orders are usually process within 2-3 business days, if there is a delay you will be notified by email.

We Ship USPS Priority mail (United States Postal Service) which means from shipping date you should get your purchase within 2-3 days Monday-Saturday. Shipping method is our option unless you specify in the comments section of the order form. All shipments are shipped from Los Angeles, California. Once your order has been shipped and you are sent a tracking number we have no control over the shipping time.

HOW WILL I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive an email notification outlining the specifics of your order such as : When your order was shipped; tracking number; shipping carrier; and date that the order was shipped. Once your order has been shipped and you are sent a tracking number we have no control over the shipping time. You can always contact the shipping department at: shipping@eklecticmixgiftsanddesigns.com